• SECURE ORDERING  All online transactions at the Emilio's Ski Shop web site are handled with industry-standard SSL encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us.
• PAYMENT INFORMATION  Emilio's Ski Shop accepts MasterCard, Visa and American Express for on-line transactions.
• SHIPPING  We ship in-stock orders placed before 3pm EST/EDT the business next day. Please note that this applies to UPS shipments to US addresses, and only to business days, when UPS is operating. If you special order an item, we'll provide you with an estimate of the time it takes to get it to you. We ship worldwide. Customers pay actual shipping cost. Exact pricing can be found at checkout. Rush Shipments are available. 
• ORDERING FROM EMILIOSSKISHOP.COM  When you order from Emiliosskishop.com, we need your name, email address, shipping address and credit card number/expiration date.  We use this data to process your order, ship it and send you order and shipping confirmations via email. We do not use this data for any other purpose.  We will not sell, rent, or give out this data to any other organization without your consent. (However, we will cooperate fully should a situation arise where we are required by law to provide information about a customer.)  Emiliosskishop.com does use the purchases you make to customize our product recommendations. We also track customer traffic patterns and site usage. Traffic and usage data is used only to improve our site's design and provide our customers with a fulfilling shopping experience.  

• SPECIAL ORDERS  If you don't find a what you want on the web site, please send email or give us a call. If we don't stock it, we'll be glad to special order it for you.
• PAYMENT INFORMATION  Emilio's Ski Shop accepts MasterCard, Visa , American Express, Discover and yes, cash, for in store transactions.

Day trip and Motorcoach policies.

• All trips depart Emilio’s Ski Shop, promptly.  We are not responsible if you miss the bus.

• There is No Smoking anywhere on the motor coach.  

• No Alcoholic Beverages or use of illegal substances allowed!  

• Only a small cooler that fits under your seat will be allowed.  Ski/Snowboard boots may be kept warm inside the coach during the ride to the mountain; however, they must be in the baggage compartment under the coach on the return ride.  

• Ski/snowboard equipment must be in bags.  Boots may not be worn on the coach at anytime.  

• Only personal radios or tape/CD players with headphones are allowed. 

• We leave the mountain promptly @ 4:15 P.M.  Trips have direct returns (no stops).  Emilio’s Ski Shop wants everyone to have a fun time on the trip.  Report any passenger's who become a problem to the Tour Escort. 

• Passengers who disregard the no smoking, no alcohol, no illegal substance rules or become unruly are subject to removal by local or state law enforcement.

• Emilio’s Ski Shop act as an agent only and does not control the various aspects of a tour such as transportation, lodging, meals, and activities.  Tour participants accept the tour as a whole and in order to keep these low prices there are no refunds for any reason.

Seasonal Rental Policies

• Credit card deposit of equal value will be charged, credit will be issued when equipment is returned (April 15th).  

• Customer is responsible for loss and/or damage of the equipment.

• A child is under 12 and uses junior equipment.

• A teen is under 20 and does not need adult sizes.

Daily Rental Policies

• All rentals must be accompanied by a deposit on a valid Credit Card.   You are responsible for loss or damage to the equipment.  You will be responsible for the replacement (at retail) or repair of any damaged or lost equipment. 

• Rental's may be picked up the day before (after 4 PM) and returned the day after (before 2 PM).  A weekend rental can be picked up Friday night and returned Monday.

• Holidays periods are 3 day rentals only. 

• It is recommend that you come in to the store during the week to make reservations and try the equipment, we will then wax and sharpen your equipment and have it ready for you to pick it up.